Airlines meet Broadway!

The #hospitality, #travel and #airlines industry rely heavily on the premise of high occupancy and filling as much seats as possible, whilst having to absorb no-shows, which amount to significant losses in revenues.

Forecasting in these segments has been much harder given the volatile context the industry operates in today. Overbooking in airlines has long been a common practice to mitigate these challenges… until Volantio #technology and #ai stepped in.

Here’s how Airlines meet Broadway🎭

Volantio helps airlines manage oversold flights and other logistical challenges by reaching out proactively to guests and rewarding them for flexibility. Everyone wins, in theory. Airlines can seamlessly move passengers around to optimize operations, and consumers can get flight upgrades, free miles, or other perks without the schlepping and disappointment of getting rebooked at the airport ticketing counter.

They use technology and #ai to drive incremental profits to airlines by:

✅ Reaching out proactively to guests BEFORE they leave for the airport
✅ Offering alternatives flights options with upgrades, free miles etc
✅ But also by rewarding the guests flexibility with perks like FREE hot mezzanine seats on a Saturday night or Sunday matinee for some of the greatest sold-out shows.

Great use of technology, great partnerships.

Source: Bloomberg